Standard passports are usually processed in approximately 1 month, but due to current backlogs can take up to 6 weeks. We encourage you to consider this timing when planning a trip. Allow extra time for delivery. For urgent and non-urgent passports, apply online. Watch our passport application tips.

The Online Passport Service will be unavailable between 10:00pm Saturday 2nd July and 3:30am Sunday 3rd July (NZST) due to planned system maintenance. You may want to check back from time to time as you may be able to access the website earlier. We apologise for any inconvenience this may cause.