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In Australia
You can apply for your passport or check your application status online. You can contact us by email, phone, or book an appointment to see us in person.
Continue or check your online application
Send us an email
Have a question about your application? Provide as much detail as possible, and our team will get back to you.
Call us
Freephone: 1300 559 535 (Australia only)
Phone: +61 (2) 9225 2300
For urgent enquiries, call us between 7am and 3.30pm.
Book an appointment
The Sydney office is open by appointment only, from 10am to 3pm, Monday to Friday. We encourage you to apply online if you can.
Book an appointment at the Sydney office
Level 22
20 Bond Street
Sydney, NSW 2000
Australia
Post or courier your application
New Zealand Passport Office
GPO Box 365
Sydney, NSW 2001
Australia
Do not send cash in the post.
Passport email and text updates
You may receive email or text updates about your application from Internal Affairs. Only click on trusted links to govt.nz websites.
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