The Auckland office in Albert street is closed today due to the fire at Sky City Convention centre. Online passport services are available on this website. If you have urgent passport requirements or require the call out service, please call our contact centre 0800 22 50 50.
The Online Passport Service and Online Photo Checker will be unavailable between 10:00pm Saturday 26th October and 2:00pm Sunday 27th October (NZDT) due to planned system maintenance. You may want to check back from time to time as you may be able to access the website earlier. We apologise for any inconvenience this may cause.
You should get any documents not in English translated by a translation service that is approved by the Department of Internal Affairs.
We will also accept official translations of documents into English by the issuing Government agency or a New Zealand diplomatic post. In addition, we will accept translations made by a court in the country of origin if they have been authenticated by that country's diplomatic post in New Zealand.
Original documents must be sent in with the English translation.
If your documents are not in English and your translations are not acceptable to the New Zealand Passport Office, we will contact you and advise you which documents require translating and the amount payable.
901 Great South Road, Manurewa, P O Box 98743, South Auckland Mail Centre, P.O. Box 2241, Auckland Phone: 09 276-0014 Note: You will need to go to reception and ask for the Translation Service.
Wellington translation agencies
The Translation Service
Department of Internal Affairs, National Library, Lower Ground Level, 70 Molesworth Street, Wellington 6011, PO Box 805, Wellington Phone: 0800 872 675 or (04) 460 2220 E-mail: translate@dia.govt.nz Website: www.translate.govt.nz
