In Australia
The Sydney Office will be closed from 4:00pm on 20 December, and will reopen on 3 January. During this time a Call Out service is available by appointment; please contact us for further information.
Looking for something?
You can search our website to find the information you need, a good place to start is the search bar above.
Commonly asked questions:
How can I renew my New Zealand passport?
How can I get an acceptable passport photo?
How long will my passport take?
I need to travel urgently, what do I do?
Physical Office:
Department of Internal Affairs
Level 22
20 Bond Street
Sydney, New South Wales
Australia
Call us:
Free phone: 1300 559 535 (Australia only)
Phone: +61 (2) 9225 2300
Telephone enquiry hours
8:30am - 8:00pm Monday to Friday
7:00am - 12:00pm Saturday
(excluding public holidays)
Email us:
Online email enquiry form if you have an enquiry about a current passport application or a general enquiry.
Post to:
New Zealand Passport office Department of Internal Affairs GPO Box 365 Sydney, New South Wales 2001 Australia
Please do not send cash in the post
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