The Sydney Office will be closed from 4:00pm on 20 December, and will reopen on 3 January. During this time a Call Out service is available by appointment; please contact us for further information.
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Department of Internal Affairs
20 Bond Street
Sydney, New South Wales
Free phone: 1300 559 535 (Australia only)
Phone: +61 (2) 9225 2300
Telephone enquiry hours
8:30am - 8:00pm Monday to Friday
7:00am - 12:00pm Saturday
(excluding public holidays)
Online email enquiry form if you have an enquiry about a current passport application or a general enquiry.
New Zealand Passport office Department of Internal Affairs GPO Box 365 Sydney, New South Wales 2001 Australia
Please do not send cash in the post