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  • Send us an email

    Found in Contact us / Send us an email

    Need advice or have a question about your current application? Give us as much information as you can and our customer service team will contact you.

  • Accessibility

    Found in About this site / Accessibility

  • Copyright

    Found in About this site / Copyright

  • Change your name or gender

    Found in Change your name or gender

    You can have your passport issued in your preferred name and gender.

  • Travel information

    Found in Travel information

    Find out how to check your passport is valid, where to find safe travel information, and how to look after your passport while you're travelling.

  • Latitude Financial Services data breach

    Found in Latitude Financial Services data breach

  • Optus data breach

    Optus, an Australian telecommunications company, has recently advised customers of a cyberattack which may have resulted in unauthorised access to current and former customers’ information held by the Australian Government.

  • In any other country

    Found in Contact us / In any other country

    Find your nearest New Zealand Embassy, High Commission or Consulate office.

  • Check your photo meets the technical requirements

    Found in Passport photos / Check your photo meets the technical requirements

    Check your photo meets the technical requirements, and test it with our online photo checker.

  • Your privacy

    Found in About this site / Your privacy