COVID-19 update: Due to international courier restrictions in certain countries the delivery of urgent passports overseas may take longer than expected. For more information please go to courier fees. In New Zealand there may be delays in delivery due to increased demand on NZ Post couriers.

The Online Passport Service and Online Photo Checker will be unavailable between NZST 10:00pm Saturday 11th July and 2:00pm Sunday 12th July due to planned system maintenance. You may want to check back from time to time as you may be able to access the website earlier. We apologise for any inconvenience this may cause.

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This website has been designed in accordance with the World Wide Web Consortium's Web Content Accessibility Guidelines (Level AA) and the New Zealand Government Web Standards. If you have trouble using any aspect of this web site, please contact isebusiness@dia.govt.nz.

Page last updated: 16 March 2020

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