The online passport service and photo checker will be unavailable between 10:00pm Saturday 2nd December and 2:30pm Sunday 3rd December (NZDT) due to planned system maintenance. Check back from time to time as you may be able to access the service earlier. We apologise for any inconvenience.

The passport office will be closed from Friday 22 December 2023 until Monday 8 January 2024. Passport applications received now may not be processed before the holidays. If you need your passport before then, apply online for an urgent passport.