COVID-19 update: We are currently experiencing delays processing passports due to reduced staff on site — we will process your application as soon as possible. For urgent and non-urgent passports, apply online.
The Online Passport Service and Online Photo Checker will be unavailable between 10:00pm Saturday 29th January and 2:30pm Sunday 30th January (NZDT) due to planned system maintenance. You may want to check back from time to time as you may be able to access the website earlier. We apologise for any inconvenience this may cause.