Application

These terms of use apply to any activity on the websites passports.govt.nz and online.passports.govt.nz  (the “Site”). By viewing and using the Site, you will be deemed to agree to these terms.

In these terms of use, we refer to the Department of Internal Affairs as “the Department” or “we”.

Pricing

All prices stated are in New Zealand dollars and include Goods and Services Tax (GST). The GST amount will be shown separately to the product price on the GST receipt produced by the Department.

Where applicable, cost for delivery will be charged separately.

Payment

Applications will not be processed until payment has been received by the Department.

Upon successful payment, the user will receive a confirmation of payment by email.

Credit card payment transactions will take place within a secure payment system provided by Payment Express. Payment Express is solely responsible for this transaction. Please refer to the Payment Express privacy/security policy for more information.