In the United Kingdom
COVID-19 update
The London office is closed and will not reopen until lockdown in the United Kingdom is lifted.
All passports that are applied for from the London office will be sent from our New Zealand office.
For urgent enquiries, email or call us between 10am-2pm, Monday to Friday.
For urgent and non-urgent passports, apply online.
Any mail posted to the London Office during this lockdown period will not be opened until the lockdown has been lifted. We encourage you to post your applications directly to New Zealand.
Looking for something?
You can search our website to find the information you need, a good place to start is the search bar above.
Commonly asked questions
How can I renew my New Zealand passport?
How can I get an acceptable passport photo?
How long will my passport take?
I need to travel urgently, what do I do?
Call us
Phone: +44 (20) 7968 2730
Telephone enquiries
Monday to Friday 10:00am - 2:00pm
(excluding public holidays)
Email us
Post to
Do not post applications to our London Office.
Send paper applications to the New Zealand office, or apply for your passport online.
New Zealand Passport office
Department of Internal Affairs
PO Box 1568
Wellington 6140
New Zealand
Please do not send cash in the post
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