In the United Kingdom
COVID-19 update
The London office is open by appointment only.
For urgent enquiries, email or call us between 10am and 2pm, Monday to Friday.
For urgent and non-urgent passports, apply online.
Passport renewal reminder emails
If your passport is expired, you may have received an email from 'Uruwhenua Aotearoa – Passport Services' reminding you to renew your passport before you book travel.
Remember – only click on links to the official New Zealand Passports website: www.passports.govt.nz
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Common questions
How can I renew my New Zealand passport?
How can I get an acceptable passport photo?
How long will my passport take?
I need to travel urgently, what do I do?
Call us
Opening hours: 10am to 2pm, Monday to Friday (excluding public holidays)
Phone: +44 (20) 7968 2730
Email us
Post or courier your application
New Zealand Passport Office
1 Pall Mall East
London SW1Y 5AU
United Kingdom
Do not send cash in the post.
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