If you need to submit documents with your passport application and they are not in English, you must get them translated by the DIA Translation Service.
You must send us your original documents, as well as the English translations.
In addition to the DIA Translation Service, we may also accept translations by:
- the government agency that issued the document, or a New Zealand diplomatic post
- a court in the country of origin that have been authenticated by that country's diplomatic post in New Zealand.
If your translations are not acceptable, the Passport Office will contact you.
The Translation Service
Department of Internal Affairs
PO Box 805
Freephone: 0800 872 675 (NZ only)
Phone: +64 (4) 460 2220
Need an interpreter?
If you need an interpreter to speak with someone from the Passport Office, the DIA Translation Service can provide one for you.
Call us on the number above and tell us which language you need an interpreter for.